C4B is a rapidly growing start up based in Ross-on-Wye, Herefordshire. We launched our fully managed sales chat service at the end of 2019 and are now delivering amazing online chat experiences to a wide range of clients.
What is online chat?
Online chat is a type of communication platform for websites that allows visitors to send instant messages to the business. Chat is becoming an industry standard with 42% of consumers using chat as their preferred method of contact. Implementing and using chat correctly can be an invaluable tool for driving sales, improving your customer experience and delivering the value of your brand.
Our chat product, C4B connect, is a fully managed sales chat solution designed to generate leads, drive sales, and provide an exceptional customer experience. Our team of professional receptionists receive all of our client’s incoming chats. Our team categorise and qualify incoming enquires, directing them in the appropriate direction or further qualifying potential leads before inviting our client’s sales team to join the chat.
Our client’s have had exceptional results from implementing our chat into their teams, with our clients reporting exciting leads from day 1.
To learn more about our chat, launch a chat now or contact us here.
I would highly recommend chat 4 business to anyone looking to make the most of their online presence and deliver an amazing first impression.Tracy Lloyd, Director, Total Living Care
C4B have been instrumental in helping us turn website visitors into contacts for our database, but mainly clients for our future. Nathan Jackman-Smith, Director, Jackson Property
we would highly recommend this feature [C4B Connect] to anyone who has a business website!Jason Goldstone. Director, Hanover Residential
From our experience, Chat4Business has proven to be extremely valuable to both the enquirers and ourselves as an organisation.Abhinav Saraogi, Director, Pressbeau Care Homes
In the short time we have been with them it has captured potential buyers and sellers that otherwise wouldn’t have been without it.Marcus Feinhols, Director, Fine Homes Property
C4B’s ability to transfer chats straight to agents has allowed us to have a much better relationship with these visitors, and in turn converting them to clients.James Peacock, Winkworth PLC, Head of Brand
C4B worked with us to understand our requirements, providing a chat solution that was bespoked to meet the needs of our customer.Natasha Pocock, Porthaven Care Homes, Group Sales and Marketing Manager
