Terms of Service

This chat4business ltd Terms of Services is a legal agreement among you on the one hand, and chat4business ltd. on the other hand. The following Terms of Service govern your use of the chat4business ltd website and all of the products and services offered by chat4business ltd.

If you do not agree to these Terms of Service, you are not authorized to access or use the chat4business ltd web site or the services provided here. By using the chat4business ltd web site or the services provided thereon, you agree to be, and are, bound by these Terms of Service, as well as any additional terms, specific to the particular services for which you register. These Terms of Service may be updated from time to time, so please check back frequently. You acknowledge and agree that your continued use of the chat4business ltd web site and services after any such update signifies your acceptance of such modified Terms of Service.

By using this Web Site, you signify you have read and accepted the Terms of Service of this Web Site and services. If you do not agree to these Conditions, do not use the Web Site.

The chat4business ltd service that allows website owners to monitor and chat with visitors on their website is maintained by chat4business ltd. trading as chat4business ltd.

  1. Any illegal use of the service is strictly prohibited, in the form of messages containing any racist or discriminatory content and any such usage may be considered as harassment to an individual or an organization.
  2. You are responsible for the privacy and storage of your username and password.
  3. You agree that all activities, which can be traced to your username and password, are deemed as having been performed by yourself and are legally binding to you.
  4. You accept responsibility for your message content, in accordance with generally applicable laws. chat4business ltd does not assume any liability for content of messages sent. You exempt chat4business ltd from any claim that may arise from third parties as a result of message content. You are to be held solely responsible. chat4business ltd reserves the right to exclude you from using this service.
  5. You acknowledge that chat4business ltd delivers the service via major telecommunications companies and mobile network providers and can therefore only influence the delivery transmission of messages within the technical constraints imposed by the above mentioned providers.
  6. Chat4Business uses SMS text messages and email to notify you when a visitor on your website wishes to engage in a live chat session with you.
  • You can cancel the SMS service at any time. Just text “STOP” in reply to one of our messages. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
  • f you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@c4b.live.
  • Carriers are not liable for delayed or undelivered messages.
  • As always, message and data rates may apply for any messages sent to you from us and to us from you. The message frequency will vary, typically in line with the volume of traffic on your website. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  1. chat4business ltd neither claims nor guarantees either availability or performance of this service. While chat4business ltd makes every effort to deliver the message promptly, chat4business ltd accepts no liability for transmission delays or message failures.
  2. In accordance with legal requirements, usage data is recorded for the necessary purposes of maintaining the messaging service.
  3. You use the service entirely at your own risk.
  4. You guarantee every end user the right to object to your processing of personal data relating to the end user and processed for the purposes of direct marketing. chat4business ltd is firmly committed to protecting the privacy of your personal information and the personal information of your customers. By using chat4business ltd, you acknowledge and agree that chat4business ltd’s collection, usage and disclosure of this personal information is governed by our Privacy Policy.

Additionally, if:

(a) you are established in the European Economic Area (EEA);

(b) you provide goods or services to customers in the EEA; or

(c) you are otherwise subject to the requirements of the EU General Data Protection Regulation, chat4business ltd’s collection and use of personal information of any European residents is also subject to our Data Processing Addendum.

  1. You guarantee that the content of any message is always respecting and not in any way in conflict with the fundamental human rights recognized in any national legislation applicable to our business and in the European Convention for the Protection of Human Rights and Fundamental Freedoms (e.g. right to privacy, prohibition of discrimination on any ground such as sex, race, colour, language, religion, political or other opinion, national or social origin.
  2. You agree to defend, indemnify, and hold harmless chat4business ltd, their officers, directors, employees, agents, and partners, from and against any third-party claims, actions, demands, liabilities, expenses, and costs, including without limitation reasonable legal and accounting fees, arising from or related to your use of the chat4business ltd website and services, your violation of these Terms of Service, or your violation of any laws, regulations, or third-party rights.
  3. If you do not agree with our Terms of Service or if you are not satisfied with our web site or any of the chat4business ltd services, your sole remedy is to discontinue your use of the web site and services.

CHAT4BUSINESS LTD WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT , INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES OF ANY KIND OR NATURE INCLUDING BUT NOT LIMITED TO LOSS OF INCOME, LOSS OR DAMAGE OF DATA, AND DAMAGE TO BUSINESS REPUTATION, UNDER ANY THEORY OF LAW OR EQUITY, RELATING TO OR ARISING OUT OF YOUR USE, MISUSE, CHANGES TO, INACCESSIBILITY OR INABILITY TO USE THE CHAT4BUSINESS LTD WEB SITE OR SERVICES, THE CHAT4BUSINESS LTD SOFTWARE, ANY DATA, OR PAID SEARCH ENGINE WEB SITE OR INTERFACE; OR THE UNAUTHORIZED ACCESS TO, FAILURE, DELAY OR ALTERATION OF ANY DATA OR TRANSMISSION; ANY DATA STORED, SENT OR RECEIVED OR NOT STORED,SENT OR RECEIVED; ANY AGREEMENT OR TRANSACTION ENTERED INTO AS A RESULT OF YOUR USE OF THE CHAT4BUSINESS LTD WEB SITES OR SERVICES OR THROUGH THE CHAT4BUSINESS LTD WEB SITES AND SERVICES; ANY DATA FROM A THIRD PERSON ACCESSED ON OR THROUGH THE WEB SITES OR SERVICES WHETHER YOUR CLAIM MIGHT BE BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT CHAT4BUSINESS LTD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL CHAT4BUSINESS LTD’S MAXIMUM AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SERVICES, BUT IN NO EVENT GREATER THAN FIVE HUNDRED DOLLARS ($500.00). BECAUSE SOME TERRITORIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH TERRITORIES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. YOUR ACCEPTANCE OF THIS LIMITATION OF LIABILITY IS AN EXPRESS PRECONDITION TO YOUR USE OF THE CHAT4BUSINESS LTD WEB SITES AND SERVICES. Without limiting the foregoing, chat4business ltd is not responsible for any of your data residing on their hardware. You are responsible for backing-up your data and information that may reside on chat4business ltd’s hardware, whether or not such information is produced through the use of the chat4business ltd web site or services.

  1. chat4business ltd reserves the right to modify, alter, change, suspend, remove, enhance, supplement, disable access to, terminate or discontinue all or any portion of the chat4business ltd web site and/or services at any time in its sole discretion for any reason, without notice, cost or liability, provided that those modifications do not materially and adversely affect your rights or obligations under these Terms of Service. chat4business ltd will not be liable to you or any third party as a result of such modification or discontinuation of the chat4business ltd web site or services. The provisions of these Terms of Service will survive any termination of the chat4business ltd web site or services provided pursuant to these Terms of Service. You agree that from time to time the chat4business ltd web site and/or services may be inaccessible, unavailable or inoperable for any reason without notice, cost or liability.
  2. You acknowledge and agree that chat4business ltd is the sole owner of the Service including without limitation, all applicable copyrights, patents, trademarks, and trade secrets, database rights, treaties, and all other intellectual property rights appurtenant thereto. Personally identifiable data collected by chat4business ltd in the course of fulfilling its obligations under this Agreement shall be used by chat4business ltd in accordance with the then-current chat4business ltd privacy policy. You acknowledge that no title to the intellectual property in the Service transfers to you as a result of your use of the Service. You further acknowledge that title and full ownership rights to the Service will remain the exclusive property of chat4business ltd and you will not acquire any rights to the Service except as expressly set forth herein. You are not permitted to disseminate any information that is made available to you, as a licensee, by chat4business ltd, including without limitation, Login Credentials. Any rights not expressly granted herein are reserved.
  3. You agree that the chat4business ltd Service & Software contains proprietary and confidential information that is protected by applicable intellectual property and other laws. Subject to the terms and conditions of this Agreement, chat4business ltd grants to you a non-exclusive, non-transferable, limited license to use the Software solely for the purpose of accessing and using the Service in accordance with these Terms during the term of this Agreement.
  4. No refunds or credits for Subscription Charges or other fees or payments will be provided to You. if You elect to downgrade or cancel your service plan. Downgrading Your Service Plan may cause loss of content, features, or capacity of the Service as available to You under Your Account, and chat4business ltd does not accept any liability for such loss.

The Service is provided on an “AS IS” and “AS AVAILABLE” basis.

You agree not to do any of the following:

  • Copy the source code of the Service or its content,
  • Reverse engineer (or make any attempt to discover the source code of the Service), disassemble, modify, decompile, alter, duplicate, or make copies of the Service, or the Site,
  • Harass, threaten, embarrass or cause distress or discomfort to any End User, or any other individual or entity,
  • Access the Service by any means other than through the interfaces that are provided by chat4business ltd for use in accessing the Service,
  • Impersonate any other person or entity, including without limitation any chat4business ltd official, or misrepresent your affiliation with any other person or entity, or
  • Send unsolicited bulk e-mail (spam) with a link to the Service (including button code or monitor tag) or the Site, or a link to a web site that contains a link to the Service or the Site.
  • Modify or alter the chat4business ltd widget out of the scope of the customization options available in the chat4business ltd dashboard.
  • Remove or alter chat4business ltd logo and branding from the widgets or chat4business ltd pages in any way.

chat4business ltd Partner Programme terms and conditions

Please read the terms of the partner agreement below carefully. By registering yourself as a partner, you accept the terms and conditions of the partner agreement.

This Partner Agreement (the “Agreement”) is an agreement by and between chat4business ltd., with an address of Haigh Industrial Estate, Ross on Wye, Herefordshire, HR9 7AF, UK ( “chat4business ltd”) and you or the entity that you represent (‘you’, ‘You’ or ‘chat4business ltd partner’), and takes effect upon your submission to become a chat4business ltd partner (the “Effective Date”) Purpose.

chat4business ltd is a provider of live chat software that can be used through a website browser, that allows businesses to communicate with their customers. Partner is in a position to promote, market, and advertise chat4business ltd, to potential customers (“referrals”) who may become customers of chat4business ltd

  1. Referral Arrangement. Upon the Effective Date of this Agreement, Partner may from time to time, refer potential clients/customers to chat4business ltd. chat4business ltd will pay Partner a fee for these referrals.
  2. Compensation. chat4business ltd shall pay Partner a commission based on their partner tier membership, for each successful referral, where a successful referral is defined as a referral that becomes a paying client/customer of chat4business ltd. chat4business ltd shall pay Partner within 15 days of the end of each calendar month after a successful referral.
  3. Termination. The term of this Agreement commences once you register on the chat4business ltd website as a PARTNER and lasts until terminated by either Party. Upon termination, chat4business ltd shall pay Partner all compensation due and owing for referrals made prior to the date of termination, but not yet paid.
  4. Partner Termination. chat4business ltd reserves the right to immediately terminate the Partner from the program in the event that Partner acts in an unlawful manner, or conducts business in a manner that is negative to chat4business ltd or to the Partner Program.
  5. Representations and Warranties. Both Parties represent that they are fully authorized to enter into this Agreement. The performance and obligations of either Party will not violate or infringe upon the rights of any third party or violate any other agreement between the Parties, individually, and any other person, organization, or business or any law or governmental regulation.
  6. Indemnity. The Parties each agree to indemnify and hold harmless the other Party, its respective affiliates, officers, agents, employees, and permitted successors and assigns against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which result from the negligence of or breach of this Agreement by the indemnifying party, its respective successors and assigns that occurs in connection with this Agreement. This section remains in full force and effect even after termination of the Agreement by its natural termination or the early termination by either party.
  7. Limitation of Liability. Under no circumstance shall either party be liable to the other party or any third party for any damages resulting from any part of this agreement such as, but not limited to, loss of revenue or anticipated profit or lost business, costs of delay or failure of delivery, which are not related to or the direct result of a party’s negligence or breach.
  8. Waiver. The failure by either party to exercise any right, power or privilege under the terms of this Agreement will not be construed as a waiver of any subsequent or further exercise of that right, power or privilege or the exercise of any other right, power or privilege.
  9. Governing Law and Jurisdiction. The Parties agree that this Agreement shall be governed by the laws of the United States of America and the state of Nevada. Any disputes arising hereunder shall be governed by the laws of the State of Nevada.
  10. Modification of Agreement. chat4business ltd may modify this Agreement from time to time at its reasonable discretion by notifying Partner via email. If Partner objects to any such change, Partner may terminate this Agreement for cause. Partner’s continued participation in the Program following receipt of notice about changes to this Agreement shall constitute binding acceptance of this Agreement as amended.