Where AI technology meets our world class reception team. At chat4business we understand some chat leads are more valuable than others. You can now have those valuable leads qualified by one of our highly experienced receptionist and at the same time have all other chats managed by technology, ensuring a premium chat experience at a competitive price point.
If you want some qualification set before human engagement, go ahead. Change and tune your process, go ahead. Important promotion needs short term reception cover, we have you covered.
It’s totally flexible. Our team can offer advice as to how a chat conversation should flow, when to use human operators and when to use automation. The choice is totally up to you. Our best chat processes have all been defined in collaboration with our partners.
All valued enquiries handled by a human receptionist
Non essential enquiries handled by our intuitive technology
Website visitors love human interaction on your website. This comes at a cost which is acceptable for some enquiries, but not others. chat4business Fusion is the effective solution to this problem. Humans for sales enquiries and technology for the non-essential enquiries.
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I would highly recommend chat 4 business to anyone looking to make the most of their online presence and deliver an amazing first impression.Tracy Lloyd, Director, Total Living Care
C4B have been instrumental in helping us turn website visitors into contacts for our database, but mainly clients for our future. Nathan Jackman-Smith, Director, Jackson Property
we would highly recommend this feature [C4B Connect] to anyone who has a business website!Jason Goldstone. Director, Hanover Residential
From our experience, Chat4Business has proven to be extremely valuable to both the enquirers and ourselves as an organisation.Abhinav Saraogi, Director, Pressbeau Care Homes
In the short time we have been with them it has captured potential buyers and sellers that otherwise wouldn’t have been without it.Marcus Feinhols, Director, Fine Homes Property
C4B’s ability to transfer chats straight to agents has allowed us to have a much better relationship with these visitors, and in turn converting them to clients.James Peacock, Winkworth PLC, Head of Brand
C4B worked with us to understand our requirements, providing a chat solution that was bespoked to meet the needs of our customer.Natasha Pocock, Porthaven Care Homes, Group Sales and Marketing Manager
