about us
Founded on the values of human connection, chat4business is one of the UK’s highest quality chat providers specialising in the property and care home markets.
the chat4business story
chat4business was founded on the principle that people buy from people.
When a customer walks into your store, they would be met by a member of your team, have questions answered, and be sold to. Why should an online experience be any different?
Our approach to delivering an incredible online experience is fully managed sales chat. Our chat ensures website visitors have a quick response and are able to have their questions answers.
Our customers are in a competitive marketplace, which demands their sales teams can chat seamlessly with their prospective customers. chat4business managed sales chat enables our customers sales teams to chat to the right person at the right time on the right platform.
Whilst Artificial Intelligence is an important factor, customers want to talk to real people. chat4business’s professional online receptionists quickly answer every chat and take visitors through a qualification process. Once qualified, your sales team is invited to join the conversation in real time and sell to the new lead, allowing your team to building rapport and move the customer to the next stage in the sale process
chat4business’s mission is to redefine the experience of using online chat through high quality experiences, engaging responses, and innovative technology.
join our team
We are constantly expanding our team and are always interested in hiring talented and driven individuals who can add value to and boost our offering. Find our current vacancies on our careers page.
I would highly recommend chat 4 business to anyone looking to make the most of their online presence and deliver an amazing first impression.Tracy Lloyd, Director, Total Living Care
C4B have been instrumental in helping us turn website visitors into contacts for our database, but mainly clients for our future. Nathan Jackman-Smith, Director, Jackson Property
we would highly recommend this feature [C4B Connect] to anyone who has a business website!Jason Goldstone. Director, Hanover Residential
From our experience, Chat4Business has proven to be extremely valuable to both the enquirers and ourselves as an organisation.Abhinav Saraogi, Director, Pressbeau Care Homes
In the short time we have been with them it has captured potential buyers and sellers that otherwise wouldn’t have been without it.Marcus Feinhols, Director, Fine Homes Property
C4B’s ability to transfer chats straight to agents has allowed us to have a much better relationship with these visitors, and in turn converting them to clients.James Peacock, Winkworth PLC, Head of Brand
C4B worked with us to understand our requirements, providing a chat solution that was bespoked to meet the needs of our customer.Natasha Pocock, Porthaven Care Homes, Group Sales and Marketing Manager