chat4business has been generating leads from online enquiries for businesses since 2019.

This demo draws from the experience of handling millions of interactions with website visitors. It shows the functionality of the automated Assistant and can be fully customised to suit your business. Important chats can be directed to our in-house reception team. Uniquely, chat4business can send text and email invites to your sales team so they can join a chat and engage directly with a website visitor whilst they are in buying mode.

Completed chats are followed up with an email and a chat transcript to maintain the conversation with your website visitor. To see this, simply add your email address when asked in any of the demos.

Working with many business sectors, we have identified which enquiries should be handled personally and which can be safely handled through artificial intelligence. Buying and selling is a highly personal experience and we would recommend that sales enquiries are handled by humans.